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Records amp Contracts Compliance Technology and Innovation Sr. Manager

Arlington, VA, United States

Posted on
May 18, 2023

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Job Information
Records & Contracts Compliance, Technology, and Innovation Sr. Manager
Records & Contracts Compliance, Technology, and Innovation Sr. Manager
Deloitte Services LP
Compliance and accounting professionals for Deloitte Internal Services work in a wide range of careers-records management, accounting, tax, in-house counsel, brand, design, HR, IT, technology development, and more-but we share a common purpose. We help Deloitte deliver measurable, lasting results for our internal stakeholders and make an impact that matters. We provide client services and develop new products and services to sustain competitive advantage, while managing a diverse collection of systems, processes, and functions. As a Compliance, Technology and Innovation Sr. Manager, you'll help facilitate compliance with policies and practices related to records and contracts management by providing technology, tools and processes tailored to meet customer needs.
Work you'll do
As a senior member of Records and Contracts Management Services (RCMS), the RCMS Compliance, Technology and Innovation Senior Manager leads records teams (within US and India) and directs technology teams, responsible for complex, highly visible, and often transformative RCMS programs and initiatives for the Deloitte US Firm. The Senior Manager develops strategy, oversees the execution of all associated processes, and directs interactions with senior level cross-functional stakeholders resulting in the digitization, modernization, automation, and transformation of both RCMS as well as business processes. Activities are focused on the records management program that has an impact at all levels of the organization, resulting in improved records related outcomes, further risk mitigation and desired people-related outcomes, while maintaining and promoting process, information, and system performance, overall cost reduction or avoidance, and adherence to the organization's records management and confidentiality, privacy, and information security policies.
As a member of the RCMS Leadership team, defines and aligns people and program strategies with overall RCMS mission and Firm objectives. Drives integrated, cohesive decision-making across records programs.
Contributes to the development of the RMS technology strategy and manages the execution of the annual technology roadmap, in conjunction with ITS
Balances technical expertise with the ability to communicate complex technology concepts, solutions, issues, and recommendations to RCMS and ITS employees, as well as stakeholders, including Firm leadership
Ensures technology aligns with customer, business, legal, and regulatory requirements by gathering feedback, evaluating trends, anticipating needs, and identifying and executing on enhancement opportunities
Recommends and leads complex technology projects across all phases of the software development lifecycle
Oversees the hiring, development, performance, and engagement of technology, compliance and innovation team
Establishes and maintains key stakeholder relationships with Office of General Counsel, risk management, privacy, and other business leaders
Acts as the primary liaison between RCMS and ITS organization for all records technology matters
At a programmatic level, evaluates and prioritizes records technology needs across all business areas within the Firm. Leads the modernization of records technologies and processes
Oversees compliance with established business procedures, leads process innovation and improvement activities and enhances service delivery
The successful candidate will possess:
Excellent and proactive problem-solving abilities; able to balance between addressing root cause and introducing changes quickly
Outstanding strategic planning skills
Ability to think critically and act both strategically and tactically
Ability to think outside the box; uses knowledge gained through prior experience, education, and training to resolve issues and remove barriers
Bachelor's degree
Minimum of 10 years of relevant experience in technology and innovation in a Records & Contracts setting.
In-depth understanding of information/records/contracts management principles, processes and policies, design, systems/applications, and functions
5 years experience in program management and program planning

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