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Job Details

Records and Contracts Senior Manager

Company name
Deloitte Development, LLC

Tampa, FL, United States

Employment Type

Contract Management

Posted on
Jan 23, 2023

Valid Through
May 08, 2023

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Job Information


Records and Contracts Senior Manager




Records and Contracts Senior Manager: Stakeholders, Change and Operations

As a senior member of Records and Contracts Management Services (RCMS), the RCMS Senior Manager: Stakeholders, Change and Operations, leads teams (within US and India), guides stakeholder interactions, leads change management efforts and oversees operational activities for complex, highly visible, and often transformative RCMS programs and initiatives for the Deloitte US Firm. The Senior Manager develops strategy in conjunction with RCMS and business-area leaders, oversees the execution of all associated processes, and directs interactions with senior level cross-functional stakeholders resulting in the digitization, modernization, automation, and transformation of both RCMS as well as business processes. Activities are focused on records and contracts management programs that have an impact at all levels of the organization, resulting in improved records and contracts related outcomes, further risk mitigation and desired people-related outcomes, while maintaining and promoting process, information, and system performance, overall cost reduction or avoidance, and adherence to the organization's records and contracts management and confidentiality, privacy, and information security policies. Responsibilities include:

As a member of the RCMS Leadership team, defines and aligns people and program strategies with overall RCMS mission and Firm objectives. Drives integrated, cohesive decision-making across records programs

Develops and presents communication strategies and materials appropriate for audiences including, but not limited to, RCMS team members, business leaders, external organizations and/or regulators, records and/or contracts system/process users, OGC, Risk, Enabling Areas professionals, and other business stakeholders

Engages with key cross-business stakeholders (Risk, OGC, ITS, business stakeholders, Enabling Areas stakeholders, and functional leadership) to understand their needs and forge highly productive relationships (based on a high degree of trust) that benefit the businesses and the RCMS programs. Leverages those associations to present innovative solutions and demonstrate the art of the possible leading to significant cultural and behavioral transformation

Maintains knowledge of all operations within RCMS and drives alignment across RCMS teams based on program and project objectives, milestones, and key deliverables across RCMS channels

Leads strategy sessions to support enterprise-wide decision-making, program development (functional and technical) and enhancements that align with business and Firm-wide priorities. Gains consensus and then drives change across all business areas and levels

Designs, develops, implements, and then evaluates the effectiveness of highly innovative records and contracts solutions to meet complex business needs and support cross-functional transformation goals. Assesses and identifies technical /procedural solutions to business, regulatory and legal challenges

Provides coaching, feedback, mentoring, training, and development opportunities to others on program / project teams

Develops and executes records and contracts management strategies and programs of extensive scope, extraordinary complexity, and Firm-wide impact. Leads teams in the definition, planning, execution and enhancement of records and contracts programs. Ensures alignment of RCMS programs with RCMS strategy, as well as overall Firm strategies

Accountable and responsible for multi-year and multi-faceted projects including resources, governance, schedule, economics, risk mitigation, contingency planning, compliance with regulations and standards, as well as business continuity

Oversees procedures, leads process innovation and improvement activities and enhances service delivery

The successful candidate will possess:

Excellent and proactive problem-solving abilities; able to balance between addressing root cause and introducing changes quickly

Outstanding strategic planning skills

Ability to think critically and act both strategically and tactically

Ability to think outside the box; uses knowledge gained through prior experience, education, and training to resolve issues and remove barriers

The team

Professionals in Internal Services work in a wide range of careers-accounting, tax, in-house counsel, brand, design, HR, IT, technology development, and more-but we share a common purpose. We help Deloitte deliver measurable, lasting results for our internal stakeholders and make an impact that matters. Here are a few ways Internal Services fuels Deloitte's ability to achieve its goals.



Bachelor's degree

Minimum of 10 years of relevant experience

Company info

Deloitte Development, LLC
Website :

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